Privacy Policy
Last Updated: January 19, 2026
1. Introduction
Welcome to BeCovered ("BeCovered," "we," "our," or "us"). BeCovered provides an AI-powered service that analyzes insurance policies to help users understand what is covered, what is not covered, and where coverage gaps may exist. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
We may collect the following types of information:
- Uploaded documents (e.g., insurance policies)
- Account information (email address, authentication details)
- Usage data (interaction with the platform, feature usage)
- Technical data (IP address, browser type, device information)
We do not require payment information unless you choose a paid plan.
3. How We Use Your Information
We use your information to:
- Analyze insurance policy documents you upload
- Generate coverage summaries and insights
- Improve and maintain our services
- Provide customer support
- Comply with legal obligations
Uploaded policies are used only for the purpose of providing analysis to you.
4. Data Security
We take reasonable and industry-standard measures to protect your data:
- Uploaded files are encrypted in transit and at rest
- Documents are not shared with third parties
- Access is restricted to authorized systems only
5. Data Retention and Deletion
- Uploaded insurance documents are saved in your dashboard and can be deleted at any point.
- You may request deletion of your account and associated data at any time
- We will fulfill deletion requests within 30 days, subject to legal requirements
- Deletion requests should be submitted to help@becovered.ai
6. Use of AI Technology
BeCovered uses automated systems and artificial intelligence to analyze insurance documents. These systems:
- Rely on standard insurance policy language and structures
- May not identify every exclusion, limitation, or condition
- Are intended for informational purposes only
7. Sharing of Information
We do not sell your personal data. We may share information:
- With service providers who help operate BeCovered (under confidentiality obligations)
- When required by law or legal process
- To protect the rights, safety, or integrity of BeCovered and its users
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to certain processing activities
To exercise these rights, contact us at help@becovered.ai
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via the website or email.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: help@becovered.ai
Website: becovered.ai